Culinary Compass

Support & Frequently Asked Questions

🚀 Getting Started
What is Culinary Compass?
Culinary Compass is an AI-powered culinary app that helps you identify meals, discover recipes, plan meals, and manage your culinary journey. Using advanced image recognition and AI technology, you can take photos of dishes to get instant nutritional information and find matching recipes.
How do I get started with the app?
  1. Download Culinary Compass from the App Store or Google Play
  2. Create an account using Google Sign-In or Apple Sign-In or creating a username and password
  3. Allow camera permissions when prompted
  4. Start exploring by taking photos of meals or browsing trending recipes
  5. Consider upgrading to Pro for full access to all features
Do I need to create an account?
You can browse trending recipes without an account, but to access features like meal planning, saving recipes, meal identification, and recipe scanning, you'll need to sign in with Google or Apple or create a username and password.
🍽️ Core Features
How does meal identification work?
Our AI-powered meal identification feature analyzes photos of dishes to:
  • Identify the type of meal or dish
  • Provide nutritional information
  • Suggest matching recipes
  • Save the meal to your history
Simply tap the camera button and choose "Identify a Meal" to get started.
What is recipe scanning?
Recipe scanning allows you to digitize handwritten or printed recipes by taking a photo. Our AI can:
  • Extract text from recipe images
  • Translate recipes from foreign languages
  • Format recipes with ingredients and instructions
  • Calculate nutritional information
  • Save recipes to your collection
How do I search for recipes?
You can search for recipes in several ways:
  • Basic Search: Use the search bar to find recipes by name
  • Advanced Search: Use the filter icon to search by ingredients, dietary preferences, cooking time, and more
  • Category Browse: Explore recipes by categories like breakfast, dinner, desserts, etc.
  • Trending: Discover popular recipes that other users are cooking
What are Quick Meals?
Quick Meals is a feature that allows you to create and save simple meal entries with basic nutritional information. It's perfect for tracking meals that don't require full recipes, like snacks, simple dishes, or meals you eat regularly.
📅 Meal Planning
How does meal planning work?
Our meal planning feature helps you organize your weekly meals:
  • Plan meals for each day of the week
  • Add breakfast, lunch, dinner, and snacks
  • View daily nutritional summaries
  • Generate shopping lists from your meal plans
  • Share meal plans with family and friends
Access meal planning from the "Plan" tab in the bottom navigation.
Can I generate shopping lists from my meal plans?
Yes! The app automatically generates smart shopping lists based on your meal plans. It consolidates ingredients from multiple recipes and organizes them by category for efficient grocery shopping.
Can I share my meal plans?
Absolutely! You can share your meal plans with friends and family. This is perfect for coordinating family meals, sharing healthy eating plans, or collaborating on weekly meal preparation.
💳 Subscription & Pricing
What features are free vs. Pro?
Free Features:
  • Browse trending recipes
  • Create account and sign in
  • Receive recipes from friends and family
  • Receive shared meal plans to your collection
  • Save shared recipes to your history
  • Smart shopping list generation
  • Unlimited recipe saving
Pro Features (Subscription Required):
  • AI meal identification from photos
  • Recipe scanning and digitization
  • Textual recipe search
  • Advanced recipe search with filters
  • Quick Meals creation and management
  • Recipe and meal plan sharing
  • Nutritional information and calculations
How much does the Pro subscription cost?
We offer two subscription options:
  • Monthly: $1.99/month
  • Yearly: $19.99/year (Save over 19%)
Both plans include a 7-day free trial, and you can cancel anytime during the trial period.
How do I start my free trial?
When you try to access a Pro feature, you'll be prompted to start your free trial. Simply:
  1. Choose your preferred subscription plan
  2. Confirm your purchase through the App Store or Google Play
  3. Enjoy 7 days of full access to all Pro features
  4. Cancel anytime during the trial if you decide not to continue
How do I cancel my subscription?
To cancel your subscription:
  1. Open the Settings app on your smartphone
  2. Tap your name at the top
  3. Tap "Subscriptions"
  4. Find "Culinary Compass" and tap it
  5. Tap "Cancel Subscription"
You can also manage subscriptions directly through the App Store or Google Play app.
Can I restore my purchases on a new device?
Yes! Your subscription is tied to your Apple ID or Google Account. When you sign in to the app on a new device with the same Apple ID on iOSor Google Account on Android, your subscription will be automatically restored. If it doesn't restore automatically, you can use the "Restore Purchases" option in the subscription screen.
🔧 Technical Support
The app won't let me take photos. What should I do?
This is usually a camera permission issue:
  1. Go to Settings > Privacy & Security > Camera
  2. Find "Culinary Compass" in the list
  3. Make sure the toggle is turned ON
  4. Restart the app and try again
If the problem persists, try restarting your device.
Meal identification isn't working properly. What can I do?
For best results with meal identification:
  • Ensure good lighting when taking photos
  • Take clear, focused images of the entire dish
  • Make sure you have a stable internet connection
  • Try taking the photo from different angles
  • Ensure the dish takes up most of the frame
If issues persist, try restarting the app or checking your internet connection.
I'm having trouble signing in. What should I do?
Try these troubleshooting steps:
  1. Make sure you have a stable internet connection
  2. Check that you're using the correct account
  3. Try signing out and back in to your account in device settings
  4. Restart the app and try again
  5. If using Google Sign-In, ensure Google services are working properly
The app is running slowly or crashing. How can I fix this?
Try these solutions:
  1. Close the app completely and reopen it
  2. Restart your smartphone
  3. Make sure you have the latest version of the app
  4. Check that you have sufficient storage space
  5. Ensure you have a stable internet connection
  6. If problems persist, try deleting and reinstalling the app
My subscription isn't working after purchase. What should I do?
If your subscription isn't activating:
  1. Close and reopen the app
  2. Check your internet connection
  3. Go to the subscription screen and tap "Restore Purchases"
  4. Verify the purchase went through in your App Store or Google Play purchase history
  5. Sign out and back in to your account
  6. If issues persist, contact our support team
🔒 Privacy & Data
How is my data protected?
We take your privacy seriously:
  • All data is encrypted in transit and at rest
  • We only collect data necessary for app functionality
  • Photos are processed securely and not stored permanently
  • We don't sell your personal information to third parties
  • You can delete your account and data at any time
For full details, please review our Privacy Policy.
What happens to my photos?
When you take photos for meal identification or recipe scanning:
  • Photos are processed by our AI systems
  • If the recipe is not saved, your photo is not stored
  • Svaed recipe images are stored with the recipe in your collection
  • Your photo is used with your recipe and used for sharing and trending recipes
  • Your photo is not used for any other purposes
Can I delete my account and data?
Yes, you have full control over your data. To delete your account:
  1. Go to the "More" section in the app
  2. Tap on "Account Settings"
  3. Select "Delete Account"
  4. Confirm your decision
This will permanently delete all your data, including your saved recipes, meal plans, and account information.

Still Need Help?

Our support team is here to help you get the most out of Culinary Compass.

📧 Email Support

Send us a detailed message and we'll get back to you within 24 hours.

support@culinary-compass.com

🌐 Website

Visit our website for more information and updates.

www.culinary-compass.app

📱 App Store

Rate and review our app to help us improve.

Search "Culinary Compass" in the App Store

📱 Google Play

Rate and review our app to help us improve.

Search "Culinary Compass" in the Google Play Store
When contacting support, please include:
  • Your device model and iOS or Android version
  • App version (found in Settings > About)
  • Detailed description of the issue
  • Steps you've already tried
  • Screenshots if applicable